My cat and I received top notch care at this facility. My primary care vet referred us here, and they were so calm, patient, understanding,... read moreMy cat and I received top notch care at this facility. My primary care vet referred us here, and they were so calm, patient, understanding, and thorough from the second we walked in the door... My cat was fully assessed with labs drawn within minutes and pain meds were administered almost immediately. In only a few minutes, the lab results confirmed the diagnosis they (and I) suspected. Unfortunately, it was a very poor prognosis and we had to euthanize, which was a first for me. They were so loving and gentle throughout the process. Since it was my first time going through that, I don't have a point of comparison, but it was absolutely the nicest way I could imagine enduring such a tragic loss. I had all the time I needed to process it and hold him in a calm and welcoming room, complete with candy, tissues, and engaging decorations/special touches to look at and be distracted/humored by. The unexpected piece, which prompted this review, came a week later when I received a lovely sympathy card in the mail signed by everyone in the office who had anything to do with my cat's care. The notes they wrote were personalized and heartfelt. It was completely unexpected and certainly not necessary, but a thoughtful gesture that really shows they care and will go the extra mile for their humans as well as the animals they treat. Thank you for your kindness. Your staff is amazing in every way. I hope I never have to come back, but if I do, you're worth the drive. Erica (and Mitchell the orange cat) read less
Erica M.
2/23/2025
